TATA BSS Walk-in Customer Care Executive 2017-2018 – Apply Now

TATA BSS – Tata Business Support Services Pvt. Ltd Company Career Jobs Opening 2017-2018 Various Customer Care Executive Posts Download Registration at www.tata-bss.com Mphasis Career Job has Recently Announced 2017 regarding International Voice Process & Various Job Openings Interested and Eligible Candidates can Download Application Through Official website TATA BSS Recruitment Job Description, Age Limit, Eligibility Criteria, Application Fees, Application Processes, TATA BSS Walk-in Customer Care Executive 2017-2018 – Apply Now. TATA BSS Walk-in Skills, TATA BSS Recruitment Interview Date, TATA BSS Recruitment Venue, Time and TATA BSS Walk-in Last Date Details Given below Check it Now.

TATA BSS Walk-in Customer Care Executive 2017-2018 – Apply Now

 

Company Name: Tata Business Support Services Pvt. Ltd.

Official site: www.tata-bss.com

Job Role: Customer Care Executive

Job Type: BPO Job

Qualification: Any Graduate

Experience: 0 – 6 Months

Shift: Any Shift

Job Location: Hyderabad

Walk-In Days: Monday – Saturday

Apply Mode: Online

Registration Link: Given Below

TATA BSS Walk-in Customer Care Executive 2017-2018 - Apply Now

Company Profile:

  • Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients. We cater to multiple industry verticals and provide multi channel service delivery including voice support in 10 different languages out of our world-class centers at Pune, Hyderabad and Mohali in India & USA centres at Florida and Ohio. We employ a 5000 strong skilled workforce across the globe that provides 24×7 support to our valued customers with expertise in multi-channel and multi-lingual service delivery. We specialize in Voice based in-bound and out-bound interactions and interactions through E-mail, Chat and Collaborative Web sessions.

TBSS Customer Care Executive Walk-in Job Details:

  • Education Qualification: Graduate with 15 years of formal English Medium education.
  • Experience: Fresher or 6 months.
  • Knowledge: Pre-requisite: Candidate to be proficient in business writing skills.
  • Typing Speed: 25 words per minute with 90% accuracy.
  • Other Characteristics: Patience – Ability to deal with difficult, escalated emails.
  • High on confidence.
  • Complex problem solving (identification, resolution).
  • Passion to meet and exceed expectation.
  • Expressive – adequate articulation.
  • Ability to develop a rapport with every customer.
  • Positive attitude.
  • Experience – relevant experience in Call Centre; Service / Hospitality Industry; prior experience of direct Customer Care interactions in call centre is a must.
    Each CSA should have the ability to navigate knowledge bank & other CRM systems and write appropriate case logs/notes to capture customer interactions.

How to Apply  for TBSS Customer Care Executive Walk-in :

  • Interested candidates can directly walk-in to the mentioned address.

TBSS Customer Care Executive Walk-in Details:

Walk-In Days: Monday – Saturday

Company Address:

  • “Tata Business Support Services Limited,
    1-8-371, Gowra Trinity, S. P. Road,
    Chiran Fort Lane, Begumpet, Hyderabad – 500016.”

Contact Person: J. Vinod Kumar – 9676667767

Apply Mode: Online

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